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Our management team brings extensive executive, operational, financial, medical, and medical management experience to Care Management International, and they share the values of business integrity, open communication, leadership through service, and a drive to continually improve customer value. We are committed to your success.
Minalkumar Patel, MD, MPH
Minal Patel brings to CMI experience serving in senior healthplan management positions that have included broad, operational, customer-service and P&L responsibilities, the development of comprehensive disease management programs, and leadership in quality improvement and accreditation. He has practiced as a hospitalist and in primary care at Brigham and Women's Hospital in Boston, and has been a strategy consultant to the healthcare industry.
Prior to CMI, Dr. Patel served as President and Chief Operating Officer at Horizon Healthcare Insurance Company of New York, and, before that, as Executive Medical Director for Quality Management and Clinical Innovations at its parent company, Horizon Blue Cross Blue Shield of New Jersey, with over 3 million members.
Dr. Patel was responsible for leading Horizon BCBS of NJ to the distinction of having the highest quality scores among New Jersey's healthplans, and placing it in the top five for the Mid-Atlantic region. He also led the organization through the complex, cross-functional processes of achieving accreditation from the NCQA and URAC, two independent, non-profit organizations that are recognized as leaders in measuring and promoting healthcare quality nationwide.
Dr. Patel also served as a strategy consultant at McKinsey and Company. In that capacity, he served numerous pharmaceutical and other healthcare clients in developing overall corporate strategy. His projects included creating corporate growth strategies, building new businesses, evaluating companies for mergers and acquisitions, analyzing licensing deals, rationalizing product portfolios, conducting due diligence, and preparing for IPOs.
Dr. Patel received a bachelors' degree in medical sciences and a doctorate in medicine from Boston University. He completed his medical residency in internal medicine at Brigham and Women's Hospital in Boston and joined the Faculty of Medicine at Harvard Medical School and the medical staff at Brigham and Women's Hospital in 1998. He was appointed to a research group in pharmacoepidemiology and pharmacoeconomics where his primary responsibilities included conducting research in pharmaceutical outcomes, and developing and executing quality improvement strategies. Dr. Patel maintained a primary care academic practice, served as a hospitalist, and completed his Masters in Public Health at Harvard in 2000.
Matt Michela brings to CMI his expertise and accomplishments in business development, operations, product development and technology, for healthplans, the largest U.S. disease management outsourcing company, and a variety of start-up organizations. He has nearly twenty years of executive experience in healthcare, including fifteen in general management with P&L responsibilities.
Mr. Michela has been involved with CMI since its inception, but prior to CMI, he founded 2Mplus, a healthcare management services company that provided business solutions to physician organizations focused on achieving measurable improvement in clinical and financial outcomes through P4P arrangements, and CellNexus LLC., a gene and cell therapy company developing an innovative oncology therapy.
Prior to these enterprises, Mr. Michela was Senior Vice President of Operations at Healthways, the largest disease management company in the US, where he had responsibility for P&L, operations, call center management, and all client management activities during a period when the organization grew substantially in both size and profitability. At Healthways, he was acknowledged as achieving aggressive earnings expectations, efficiently scaling the business to support significant expansion, meeting all customer requirements, closing new revenue-producing contracts, and leading the organization's effort to become the first in the nation to be accredited by NCQA, URAC, and JCAHO for disease management.
Mr. Michela also served in a variety of executive leadership positions at Harvard Pilgrim Healthcare and Pilgrim Healthcare. During his tenure at Harvard Pilgrim Healthcare and Pilgrim Healthcare, he led sales, marketing, planning, customer service, project management, IT, and business operations holding various VP positions and the roles of SVP of Operations, and Chief Marketing Officer. Harvard Pilgrim, and prior to its merger with Harvard Community Healthplan, Pilgrim Healthcare, had been widely recognized as among the top-rated healthplans in the country for member satisfaction and quality-of-care during Mr. Michela's tenure.
Mr. Michela received an M.B.A. from Georgetown University and B.A. degrees in Economics and American History from the University of Rochester.
Nikesh Shah brings to CMI his diverse experience working in the US healthcare industry coupled with clinical training, expertise, and local knowledge in India. Dr. Shah leads CMI's international operations and is directly responsible for service delivery throughout the country of India. In this role, Dr. Shah leads CMI's large and technically diverse staff operating from multiple locations with a particular focus on ensuring the achievement of all service, quality, and other client commitments. His responsibilities include oversight for the transition and implementation of all client programs, recruiting, training, systems support, and project management in addition to legal and regulatory affairs, capacity planning, PNL management, and leadership of CMI's India-based staff. Additionally, Dr. Shah is actively involved in the design of CMI's clinical programs and the design and conduct of clinical quality assurance throughout the corporation. Dr. Shah has been associated with CMI since its inception and has led the set up and expansion of CMI's operations in India.
Prior to joining CMI, Dr. Shah served as a strategy consultant at Accenture in its North America Health and Life Sciences practice. In that capacity, he managed multiple projects in the health plan sector focusing on care management, pay for performance, and consumer-driven health care initiatives. His projects included creating care management strategies, analyzing pay for performance models, designing consumer transparency initiatives, and defining market positioning. Prior to Accenture, Dr. Shah was a consultant at Capgemini in its US Healthcare Practice. As part of the firm's Strategy and Transformation group, Dr. Shah advised and assisted large regional and national health plans on care management and general health plan operations. His projects included integrating care management systems and processes across multiple geographies, defining systems strategy and optimizing operational processes for increased efficiency.
Dr. Shah is a licensed physician in India and served as an Emergency Medical Officer at P.D. Hinduja National Hospital, a 351 bedded multi specialty tertiary care hospital in Mumbai with a Medical Research Centre in collaboration with Massachusetts General Hospital (MGH), Boston. He also ran a primary care clinic and served as a project manager at Nivaran Diagnostic Center, a Radiology Group Practice in Mumbai.
Dr. Shah received his MBBS (Bachelor of Medicine and Bachelor of Surgery) degree from Mumbai University (India), Rajiv Gandhi Medical College and completed his clinical training at Chhatrapati Shivaji Maharaj Municipal Hospital. Dr. Shah also received a MHA (Masters in Health Administration) degree from Cornell University, Sloan Program in Health Administration.
Nadge Varsani brings to CMI his expertise and accomplishments in managing a variety of technical and telephony programs with deep experience in complex financial services transactions. This includes global network redesign, application optimization, infrastructure security and voice and data convergence. Mr. Varsani has over ten years of leadership experience in technology with P&L responsibilities in a variety of settings.
Mr. Varsani's current responsibilities include network strategy, software solutions, application development management, regulation compliancy and technology strategy. Additionally, Mr. Varsani holds corporate responsibility for IT security, compliance, and disaster recovery planning and infrastructure. He has strong program management skills and an established reputation for the ability to integrate effective software solutions to complex problems.
Mr. Varsani received a M.Sc. in Business Information Technology from Middlesex University, UK and a B.Eng. degree in Aeronautical Engineering from Manchester University, UK.« back to top