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How An Integrated Onshore/Offshore Clinical Model Can Work
In the delivery of care management programs it is essential that some services are delivered with a local and a regional presence. This might be because of a specific regulatory requirement, the particular business need of an end-client, or because clinical common sense determines that the most effective solution is delivered locally. Care Management International (CMI) knows which services must or should be delivered from an onshore locale and which services can be advantaged from the application of smart sourcing solutions. CMI applies this insight with an ability to customize its programs to deliver smart sourcing solutions to healthcare companies with a focus on enhancing the clients’ core competencies and effectiveness in care management and their ability to achieve positive clinical outcomes.
Our services are designed by healthcare experts and apply new techniques, global resources, and advanced technology solutions to drive positive clinical outcomes and create true market differentiation for our clients in case management, disease management, utilization management, radiology management, pharmacy management, and data analytics. By using expert clinical and non-clinical talent, working in HIPAA-compliant, state-of-the-art facilities, our smart sourcing model gives healthcare companies the ability to enhance the value of their medical management programs.
Smart sourcing works by determining which elements of a medical management process can be conducted offshore, onshore, or with technology and creates customized programs that achieve superior results by applying “the right talent, to the right task, at the right time, using the right cost structure.” This expert-based methodology not only lowers costs but also facilitates innovation.
CMI’s services can be provided from a variety of locations via in-bound and out-bound telephone, email, live-chat support, and traditional internal office methods, and are available around-the-clock, both on a real-time basis during our clients' business hours, and on a consultative or flex-time basis at any time. Our offices are staffed by qualified clinical, analytical, and customer service trained professionals. CMI complies with all regulatory and accreditation requirements and standards and our model provides staffing and support for processes enhancing our client’s core and regulated functions.
We focus on helping you apply “the right talent, to the right task, at the right time, using the right cost structure.” in order to IMPROVE YOUR BUSINESS.
CMI uses a variety of approaches to client engagement to ensure the best possible fit